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What Is Data Analytics? Types, Process and Tools

By CharterPeak Editorial Team · Last updated

Direct answer: data analytics is the practice of examining data to answer questions and support decisions. It spans cleaning data, finding patterns, visualising results and recommending actions.

Four types of analytics

  • Descriptive – what happened?
  • Diagnostic – why did it happen?
  • Predictive – what may happen?
  • Prescriptive – what should we do?

Most junior analyst work is descriptive and diagnostic.

Example

A retailer sees revenue fall. A descriptive report shows which months dropped; diagnostic work splits by store and product and finds one category on promotion with low margin.

Tools

Spreadsheets (Excel), BI tools (Power BI), databases and programming languages. Which you need depends on the role.

Common mistakes

  • Starting with a tool, not a question
  • Skipping data checks
  • Presenting charts without a conclusion

Next steps

Read the analytics process, then careers in analytics.

Conclusion

Analytics is a thinking process supported by tools. The Data Analytics course practises it end to end.

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About the author

Written and reviewed by the CharterPeak training team, who teach Excel, Power BI and data analytics to working professionals and career changers. See our trainers and how we teach.

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