Frequently Asked Questions
Common questions about our courses. Course-specific questions are on each course page.
Which course should I start with?
New to spreadsheets: the Excel course. Comfortable with Excel and want BI: the Power BI course. Want everything in sequence: the flagship program.
Do I need a laptop?
Yes. A Windows PC is recommended because Power BI Desktop runs on Windows. Excel works on Windows and Mac, with some feature differences.
Which software versions do I need?
Microsoft 365 or Excel 2021 for dynamic arrays and XLOOKUP, and the free Power BI Desktop for Power BI.
Is certification provided?
A CharterPeak completion certificate. It is not a Microsoft certification.
Do you guarantee a job?
No. We do not guarantee placement, salary or any career outcome.
Are classes online or offline?
It depends on the batch. Ask about current availability when you enquire.
How do I pay fees and what is the refund policy?
Fees are shared on enquiry. See the refund policy.
How do I contact you?
Use the contact page to send an enquiry.
Talk to a CharterPeak counsellor
Tell us your background and goal, and we will suggest the right starting point - Excel, Power BI or the full Excel + Power BI program.